- Appointment Policy: To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. We appreciate your understanding that emergencies will receive priority and may cause an appointment delay. Please realize we make a sincere attempt to see each appointment on time.
- Arrival/Vaccinations Policy: Even thought we make every effort to make our patients comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to please have your pet on a leash or in a carrier. This is for your protection, that of others, and for the comfort of your pet. We require our boarders and grooming patients to be up to date on (Canines) Rabies, Lepto, Bordetella, & Distemper/Parvo. (Felines) Rabies, Leukemia, & Feline Distemper.
- Leashes & Carriers: We do ask that you bring your pet on a leash or in a carrier to avoid an animal escaping and/or confrontation with other animals in the office. Our practice is next to a heavily traveled road and we want to ensure we do everything we can to protect our clients and their pets. If you feel that your pet doesn't get along well with other animals, please feel free to check in via phone when you arrive and one of our technicians will come get you when your exam room is ready.